1. Requesting an Order Cancellation

If you wish to cancel an order, please contact Shikory BD as soon as possible. Provide your order number, name and registered phone number so our team can identify your order.

2. Before Dispatch

Cancellation requests received before an order is dispatched may be accepted, subject to order status and confirmation by our team. Please contact us promptly because order processing may begin soon after an order is placed.

3. After Dispatch

Once an order has been dispatched, cancellation may no longer be possible. Please contact our support team for guidance. Any further action will depend on the delivery status and our applicable Refund & Returns Policy.

4. Pre-Orders

Cancellation of pre-orders may depend on the product, preparation or sourcing status, and any terms communicated when the order was placed. Please refer to our Pre-Order Policy or contact us for confirmation before requesting cancellation.

5. Refunds for Cancelled Orders

If payment has already been made and the cancellation is approved, any applicable refund will be handled according to our Refund & Returns Policy and the relevant payment provider's processing procedures.

Refund processing time may vary depending on the payment method. Our team will communicate the applicable next steps.

6. Incorrect or Duplicate Orders

If you accidentally place an incorrect or duplicate order, contact us as soon as possible. We will review the order status and advise you on the available options.

7. Contact Us

For cancellation requests or questions, please contact:

Phone / WhatsApp: 01826186981
Email: shikorybd@gmail.com